陈豪昨天晚上陪一位总裁去出席晚宴，可是他还个问题不太清楚。为了请教美籍华人Mary，他约她今晚一起去美国餐馆吃晚饭。
(Restaurant ambience)
M：嗨，陈豪，how"s last night"s dinner? Everything OK?
C：你告诉过我怎么喝汤，各种刀叉的用法。可是，It may sound silly，昨晚我发现我不太清楚该怎么吃面包。美国人好象跟我们的吃法不一样。
M：别着急。你看服务员给我们送面包来了。The first thing is that your bread goes on your bread and butter plate.
C：面包放在面包和黄油的盘上。Which one is my bread and butter plate?
M：It"s the one on your left above the forks。
C：噢，就是这个。
M：Just remember: Bread and butter on the left; water or coffee on the right and meat goes in the middle. 你就记住德国的名牌汽车BMW就行了。
C：What has BMW to do with eating bread?
M：B代表bread, 在左边， M代表meat, 在中间，W代表water，在右边。
C：BMW!
******
C：Mary，你还没有告诉我究竟该怎么吃面包呐。我们中国人都是一口一口咬的，可是美国人好象是用手掰的。
M：Yes, I noticed that too. 我给你示范一下。Tear off a small piece, butter it if you like and eat it. Then tear off another piece and continue until you are satisfied or have eaten the whole thing。
C：That"s the way I saw Americans eat their bread last night. 现在你证实了，我以后就没问题了。
M：So everything is clear? 没问题了吧？
C：等等，我还有一个问题。昨晚的面包很松，面包渣很多。我是不是应该把面包盘放到我面前。这样面包渣就不会撒在桌上。
M：No, the bread plate remains in its place. Just break the bread and butter it over the plate and let the crumbs fall where they may.
C：噢，面包盘是不能搬动的，一直放在左上方。然后掰面包，图黄油都在盘上面。So the bread crumbs would fall into the bread plate。
M：That"s right. Now, let me sum up the main points: bread goes on your bread and butter plate which is on your left above the forks; to eat bread, don"t bite, but tear off a small piece, butter it if you like and eat it and continue until you are satisfied or have eaten the whole thing.
礼节美语018讲
陈豪工作的公司里有一个公用的厨房，里面有冰箱，咖啡壶，微波炉等供工作人员使用。还有美籍华人Mary刚走进厨房，看见陈豪有点不知所措的样子。
(Office ambience)
M： Hey, Chen Hao, what happened?
C： Someone ate my lunch! 早上我买了一盒土豆沙拉放在冰箱里。现在没了！
M：Gone? Did you have your name on it?
C：Write your name on the box？是不是自己的饭还不知道呀？
M：外面买的饭，盒子看起来都差不多不少。If you don"t have your name on it, 别人拿错是很有可能的呀！
C：那倒是。不过，发生了今天的事, I don"t think I"ll ever forget to put my name on my lunch.
M：不过这冰箱确实是个大问题。 Sometimes people bring their lunch, and later decide to go out to eat and forget about their food in the frig until it starts to smell.
C：是呀，有两次我看到有东西都发霉了。I just have to throw them out. 得了，别说了，真恶心。
I have to find some lunch.
M：See you later.
******
C：Hi, Mary, ready to go home? Can I walk with you?
M：Sure. By the way, did you find out who ate your lunch?
C：Oh, yes, I did. It was all a mistake. Brian太忙，让William给他带个沙拉回来放在冰箱里。Brian 去冰箱拿沙拉的时候William还没有回来。他以为我的沙拉就是William替他买的，所以就吃了。
M：原来如此。 But we do need to remind people to observe simple kitchen courtesies.
C：Simple kitchen courtesies? 厨房里还有礼貌呀？
M：当然有呀！For example, if you drink the last cup of coffee, you should fix a new pot for others.
C：我同意。有两次，我想喝咖啡，可是到了厨房看见的是空咖啡壶。I have to make a new pot and wait for a long time to get the coffee ready。
M： Also, it"s just good manners to clean up after yourself such as wiping off the counter and throwing away the trash.
C：噢，擦桌面和扔垃圾！这我倒是没有想到，因为在家里这些不是我妈，就是我姐姐做的。不过，Next time, I should pay more attention to it.
M：You also have to remember: keep the refrigerator clean -- put your name on your food and throw away any unwanted food; make a new pot of coffee when you drink the last cup. Throw away the trash, and clean the counter.
C：Thank you, Mary.
礼节美语019讲
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陈豪在北京的ABC美国公司工作。每当有什么礼节方面的问题，他都去问美籍华人Mary。现在他正在打电话约Mary去吃午饭。
(Office ambience)
M：Hello, Human Resources Department, this is Mary.
C：Hi Mary. How would you like to go to lunch at the new Italian restaurant in our building? 我有一张优惠券，买一送一。Sounds good?
M：Excuse me. Who"s this?
C：是我呀！陈豪！你连我的声音都听不出来呀？
M：噢，是你呀！陈豪，You really should identify yourself every time you call someone.
C：嗨，都是熟人还要报自己的名字？
M：Not every one has the ability to recognize voices. Sometimes, there is background noise or a bad connection. 而且有的人的声音听起来很像的。
C：That"s right。我有个朋友，他儿子的声音跟他的非常像。每次我朋友接电话时，我都以为是他的儿子，所以我就问：你爸爸在家吗？
M：How did your friend react?
C：开始他有点生气地说：我就是他爸。可有一次他回答说：我爸早死了。
M：It would not have happened if you identify yourself first. (Telephone rings...) Hello, this is Mary.
******
C：Hi Mary. 早上我看你有电话，所以就走了。
M：You did the right thing. 美国人打电话时一般不喜欢别人站在一旁听。
C：不过我还有个问题要问你。
M：What is it?
C：我有一次打电话给一个很重要的客户，他的秘书接的电话。那秘书就问我："May I ask who is calling?" 等我告诉她我的名字后，她又说："I"m sorry. Mr. Moore is in a meeting." 你说他是真的在开会，还是不想跟我说话？
M：这我可不知道。但是要是你先报了名字，接电话的人说某某人不在，你就不会有这种疑问了。
C： 那倒也是。Mary, is there any time when I wouldn"t need to say who I am?
M：Well...If you call your girlfriend three or five times a day, I don"t think you need to identify yourself. 你可以说："Hi honey...", or "Hi sweetheart..."
C：你开什么玩笑呀！ I don"t even have a girlfriend. 我连女朋友还没有呐！
M：Yes, I WAS kidding. 因为在商业场合是不可能，也不允许这样说的。
C：Mary, 请你把我们谈到的电话礼节总结一下吧！
M：It"s simple: always identify yourself when you call someone; step away when someone is on the phone; be aware that business phone calls should be formal and are different from private calls.
C：Thank you Mary!
礼节美语020讲
陈豪在北京的ABC美国公司工作了几个月，从美籍华人Mary那里学到很多西方礼节。今天Mary有件重要的事要告诉陈豪，现在正在给他打电话。
(Office ambience, telephone rings....)
(CH"s Voice mail): "This is Chen Hao. Leave a message."
M：(After the beep). Hi Chen Hao. This is Mary. Please call me back when you have a minute.
M：(CH passing by Mary"s cubicle) Hey, Chen Hao. 来， 来， 来。 I"m looking for you.I just left a telephone message for you。
C：找我？ 有事吗？
M：有事。But let me tell you first that your telephone greeting sounds too abrupt。
C：不够客气？What"s wrong with:"I"m Chen Hao. Leave a message". 我觉得干脆利落，no nonsense.
M：You know that other people will judge you by the greetings you recorded.
C：那你说该怎么说才有礼貌呀？
M：You should have offered a welcome like "Hello" first.
C：噢，这不是很简单吗，加一个词就行了。对，这样听起来是比较客气。